Please contact our service support team at service@topbrixx.com. You will receive an answer within 1 working day.
We will provide free parts for this case within 6 months since ordering.
All our products are delivered free of charge in the following countries:
The United State, Cancada, The United Kingdom, German, France, Italy, Spain, Nederland, Beguile, Japan, South Korea
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Our warehouse is located in China, the packages will be shipped from mainland China.
The order can be tracked on 17track.net. Logistics Queries
Or if you need help from a team member, please contact our service team service@topbrixx.com and we will get back to you with a status update.
For payment we accept Paypal.
For the order, if not yet shipped, please contact our service support team service@topbrixx.com, we will cancel your order and refund you the full purchase price.
Yes, TopBrixx takes precautions to protect your personal information. When you submit sensitive information via the website, your information is protected both online and offline. Please do not worry about this.
If the recipient's address was incorrect, the parcel should be returned to the sender after the failed delivery. Once we have received the parcel, we will contact you for an updated address and arrange redelivery of your parcel.
a)- We can accept returns or replacement within the 30-day period.
b)- All returned items must be in original condition.
Contact the TopBrixx Service Team service@topbrixx.com to confirm the details and ensure that the item meets the return conditions. After the agreement, the service team will send the detailed return information. Please provide a return authorization number after the return.
Refunds will be processed within 1-5 working days after you have received our confirmation of cancellation.
The refund will be applied to the original payment method.